Privacy Policy

Our Commitment to Your Privacy

At TradeNotes, we take your privacy seriously. This statement explains how we handle your information in clear, straightforward terms.

What We Collect

Your Account Information

- Email address and password (encrypted)

- Business details (company name, ABN, contact information)

- Profile preferences and settings

Your Content

- Notes, photos, and documents you create

- Job site information and client details you enter

- Any other data you choose to store in TradeNotes

Usage Analytics

- We use PostHog to understand how people use TradeNotes

- This includes things like which features are used, app crashes, and performance data

- Analytics help us fix bugs and improve the app for everyone

What We DON'T Do

We never sell your data to anyone

We never share your business information with third parties

We never use your content for advertising

We never access your notes or photos unless you explicitly request support

How We Protect Your Data

- All data is encrypted in transit using industry-standard TLS/SSL

- Your password is securely hashed and never stored in plain text

- We use Supabase for secure cloud storage with enterprise-grade security

- Regular security updates and monitoring

Your Rights

You have complete control over your data:

- Access: View all your data at any time

- Export: Download your data whenever you want

- Delete: Permanently remove your account and all associated data

- Update: Modify your information anytime

Analytics and Tracking

We use PostHog for privacy-focused analytics:

- Helps us understand app performance and usage patterns

- Allows us to identify and fix bugs quickly

- No personally identifiable information is shared with PostHog

- You can request to opt-out of analytics by contacting us

Third-Party Services

TradeNotes uses the following trusted services:

- Supabase: Database and authentication

- PostHog: Privacy-focused analytics

- Stripe: Payment processing (for subscriptions)

- OpenAI: AI-powered features (optional)

Each service has their own privacy policy and security measures.

Contact Us

Questions about privacy? We're here to help.

Email: support@tradenotes.app

Changes to This Statement

We may update this privacy statement occasionally. We'll notify you of any significant changes through the app or via email.

The Simple Version: We only collect what's necessary to make TradeNotes work for you. We protect your data, never sell it, and give you complete control. We use analytics to make the app better, but your business information stays private.